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One Stop Shop Program

One Stop Shop Pilot Program

On August 6, 2019, the San Mateo County Board of Supervisors approved the creation of a brand new One Stop Shop pilot program to help homeowners with second unit construction. In this One Stop Shop program, participating homeowners will receive no-cost support from the nonprofit Hello Housing with the design, permitting, and project management involved with building a second unit. The One Stop Shop pilot program is a partnership of San Mateo County, Hello Housing, and the Cities of East Palo Alto, Pacifica, and Redwood City. Residents of these three cities and the unincorporated county will be eligible to apply for inclusion in this pilot program.

The program is now accepting applications from interested homeowners in the participating jurisdictions, and all those interested in the program are encouraged to visit the application website at

Are you a second unit builder, architect, general contractor, or lender interested in working with One Stop Shop homeowners? If so, please introduce yourself at this link.

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